FAQ

Frequently Asked Questions / FAQ

On this page you find a collection of frequently asked questions by our customers.

What if the product is damaged?

If the product arrives damaged you can always notifed our Headoffice.

What if my product is not complete?

In the rare event a brick is missing from the box, please contact Costumer Service by emai.

Are BanBao toys safe?

BanBao building brick toys have met important international safety standards, like the CE-N71 standard. We value product safety and therefore annually update all our licenses. Our products have a minimum age printed on the box, so you know exactly for which age group the product is meant, and which age group it is not suitable for.

Can I use BanBao building bricks with other brands?

The BanBao building bricks are compatible with building bricks from other large manufacturers. However, the BanBao big blocks (for children in the age of 3-5) do not fit on blocks from other brands.

How can I become official dealer or distributor of BanBao?

Please contact info@banbaoworld.com